Published Nov 12, 2008
Successful leadership in business includes motivating others into giving their best to the organization and embracing employees' different cultural backgrounds, an American Airlines executive told MBA students Tuesday at a Neeley Speaker Series event.
Denise Lynn, vice president for global human resources services at American Airlines, said one thing all people have in common, regardless of their background, is the desire to be appreciated.
"Diversity starts with the point that a person has a different life story," Lynn said.